Measuring Influence: From Tokens to Impact
Event overview
Bee The Change is designed to go beyond conversation – it creates evidence of influence. This practical session explores how to record, measure, and report on the outcomes of gameplay so that resident voices can be clearly seen shaping service standards, policies, and compliance with regulatory requirements.
What to expect
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A step-by-step guide to using Impact Tokens to demonstrate how resident priorities are weighted during gameplay.
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Practical advice on recording workshop outcomes using logs, notes, and digital tools.
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Examples of how Bee The Change outputs have been linked to Service Standards, “You Said, We Did” updates, and formal board reports.
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Tips on turning raw insight into evidence that meets regulatory expectations, including Ombudsman guidance and Awaab’s Law.
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Peer learning on creating consistent measurement approaches that stand up to scrutiny.
Who should attend
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Engagement and research teams
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Housing staff responsible for regulatory compliance and service standards
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Governance and performance officers
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Resident representatives who want to understand how their input is carried forward
Why attend
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Build confidence in evidencing resident influence through Bee The Change.
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Learn practical methods for capturing and presenting insight effectively.
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Understand how Impact Tokens and Collaboration Rounds fit into a wider measurement framework.
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Strengthen transparency and accountability by showing a clear line from resident voice to organisational action.